VoIP – Hosted IP Telephony

Why choose VoIP Hosted IP Telephony?

VoIP (Voice over Internet Protocol) offers several advantages over traditional landline phones, making it a popular choice for many individuals and businesses. Here are some key reasons why VoIP is considered better than landline:

1. Cost Efficiency

• Lower Costs: VoIP typically offers lower rates for local, long-distance, and international calls compared to landline services. This is especially beneficial for businesses with a high volume of calls.
• No Additional Charges: Many VoIP providers offer unlimited calling plans, reducing the cost associated with per-minute billing common with landlines.

2. Flexibility and Mobility

• Anywhere Access: VoIP services can be used anywhere with an internet connection, allowing users to make and receive calls on smartphones, tablets, or laptops. This is ideal for remote work and frequent travelers.
• Number Portability: VoIP numbers are not tied to a specific location, so users can keep their number regardless of where they move.

3. Advanced Features

• Enhanced Functionality: VoIP services often include features like call forwarding, voicemail-to-email, video conferencing, call recording, and auto-attendants, which may come at an additional cost or be unavailable with landlines.
• Integration with Other Services: VoIP can integrate with other communication tools and business applications, such as customer relationship management (CRM) systems, enhancing productivity.

4. Scalability

• Easily Scalable: Adding new users or lines is simpler and quicker with VoIP, making it easier for businesses to scale up or down based on their needs without significant infrastructure changes.

5. Quality and Reliability

• Improved Call Quality: With a reliable internet connection and modern VoIP technology, call quality can be superior to traditional landlines. Features like HD voice provide clearer audio.
• Redundancy and Disaster Recovery: VoIP systems can be configured with failover solutions, ensuring continuity during power outages or internet disruptions by automatically routing calls to mobile devices or other locations.

6. Unified Communications

• Comprehensive Communication: VoIP often forms part of a unified communications system, which integrates various communication methods such as voice, video, and instant messaging into a single platform.

7. Environmental Impact

• Reduced Physical Infrastructure: VoIP reduces the need for extensive physical infrastructure like cables and switches, which is more environmentally friendly and reduces maintenance costs.

Minerva’s hosted IP telephony solutions remove the need for a physical telephone system and replaces this with a cloud-based system that can be managed directly.

Hosted telephony involves sending voice information in digital form in discrete packets, rather than by using the public telephone network. The advantage of VoIP and Internet telephony is that it avoids the tolls charged by ordinary telephone service providers.

We are able to offer a market-leading hosted VoIP system that will meet the needs of any modern business. The system is feature laden, meaning that any requirement can be met and many of the features are built in and come as standard, unlike a lot of PBX systems.

Our hosted telephony platforms provide a comprehensive business communication service accessible from fixed and mobile devices via an easy-to-use web portal and they are supported 24/7/365.

The Big Switch Off 2025 – Don’t get caught out!

The Big Switch Off of the PSTN, when BT is going to switch of all the PSTN landline connections, is happening in 2025 and we want to make sure you don’t get caught out. At Minerva, we offer a range of mobile, hosted telephony, and broadband packages that can help you stay connected and productive during this transition.

Our team of experts is here to assist you in choosing the right solution for your business needs. Whether you need a new phone system or help with broadband connectivity, we’re here to guide you through The Big Switch Off. 

Don’t wait until it’s too late. Contact us today to learn more about how we can help you prepare for the future.