Welcome to Minerva IT Support!
Welcome to Minerva IT Support – your trusted IT partner in Hertfordshire. At Minerva, we deliver reliable, efficient, and proactive IT solutions tailored to your business needs.
Whether you’re a small business or a growing enterprise, our mission is simple: to keep your technology running smoothly so you can focus on driving your business forward.
With over 40 years of experience, Minerva has become one of Hertfordshire’s most trusted names in Managed IT Services and Business Technology Support. Our friendly, professional team is dedicated to helping your organisation work smarter, stay secure, and grow with confidence.
Explore our full range of IT Services and discover why businesses across Hertfordshire trust Minerva to power their success
About Minerva IT Support
Minerva IT Support has been assisting businesses in optimising their technology for over 40 years. With our head office in Hertfordshire and an extensive reach nationwide, our company comprises a team of long-standing, experienced software and technical consultants, supported by dedicated, client-focused account managers. We believe that our personal touch and consistent point of contact set us apart from our competitors.
We offer a full range of flexible IT Services, including:
- Managed IT Support – Complete peace of mind with proactive monitoring and fast response times. Our strong SLA agreements means that urgent issues are dealt with in under 15 minutes
- IT Maintenance Packages – Tailored plans to keep your systems secure and efficient, with our IT Support packages starting at just £100 a month
- Time Bank Services – Flexible IT support that adapts to your workload and budget
- Cloud & Cybersecurity Solutions & Cyber Essentials – Modern, secure technology that scales with your business.
Our typical clients are small to medium businesses of between 10 and 200 employees. However, if you are just starting your business but have ambitious plans to grow, we are here to support you on that journey.
We are friendly, professional, and conscientious, as well asinnovative and creative thinkers. Digital transformation is at the heart of how we work. But don’t just take our word for it, check out our many 5 Star Google Reviews and Case Studies to see what our clients think of us.
Our Partners
We’re all judged by the company we keep, so we’re very proud to be partners with these esteemed organisations.
Ways We Can Help You and Your Business IT Support
IT Support
IT Cloud Services
Network and Security
Software Development Solutions
Business Telecoms Services
Business Software
Frustrated with your current Exchequer support?
Whether you’re looking to migrate your business infrastructure to the cloud, seeking relief from outdated on-premise systems, or in need of a comprehensive managed services contract for reliable IT support — we’re here to help.
What our clients say
A big thank you to all those clients who have given us such positive reviews and helped us to compile these Case Studies. These will help to give you an idea of the impact we have had on their organisations…
Frequently Asked Questions (FAQs)
1. What services do you offer?
We provide managed IT support, network security, cloud backup and hosting solutions, telecoms, cloud accounting solutions, and software development.
2. How long have you been operating?
Minerva has been delivering IT solutions since 1983.
3. Can you support remote and in‑office teams?
Yes, we offer remote IT support, cloud setups, and hybrid work solutions.
4. Do you provide cybersecurity services?
Absolutely—we manage network security, Sophos protection including Managed Detection and Response (MDR), BYOD, Cyber Essentials certification, immutable backups in the cloud, business continuity and disaster recovery.
5. What cloud services do you offer?
We support Microsoft 365 and Microsoft Modern Workplace, Microsoft Azure hosting, iplicit cloud accounting software, cloud backups, and hosted telephony.
6. Do you offer telecom and VoIP solutions?
Yes, we provide business broadband, VoIP telephony, mobile plans, and telecom support.
7. Will you work with my existing in-house team, or alongside a third-party?
Yes—many of our clients have either dedicated in-house resources or established third-party suppliers, or both. We can work alongside or take the lead to ensure consistent communications and an enhanced service. We are also the one port of call for many clients who do not have these relationships or resources in place.
8. Do you offer document management systems?
Yes, Document Logistix offers secure, GDPR-compliant document control.
9. Is software development available?
We build tailored business software to improve efficiency and digital workflow.
10. How quickly can you fix IT issues?
We offer fast, reliable support—remote or onsite—based on service agreements.
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