Advance have issued an advice notice for all customers experiencing issues with the help files within Exchequer.The following knowledgebase (KB) articles from Microsoft have the fix for .chm files.
| Operating System | Resolving KB |
| 1803 / RS4 Windows 10 | KB4458469 |
| 1709 / RS3 Windows 10 | KB4457136 |
| 1703 / RS2 Windows 10 | KB4457141 |
| RS1 Windows 10 | KB4457127 |
| TH2 Windows 10 | KB4457130 |
| TH1 / RTM Windows 10 | KB4457132 |
| Windows 8.1/ WS12R2 | KB4457133 |
| Windows Server 2012 | KB4458469 |
| Windows 7 / W2K8 R2 | KB4457139 |
| Windows Server 2008 | KB4458469 |
The knowledge base articles can be found at support.microsoft.com/en-gb
If you need any further assistance or advice, please contact us on 01707 607100 or by emailing contactus@minervauk.com.