Managed IT Services and Managed IT Support

Peace of mind through exceptional IT Support and Managed IT Services for Large and Small Business

From SMEs to large enterprises, having an efficient and reliable technical support team is imperative.
With decades of experience, our managed it services and business IT support team can help with your day-to-day technical challenges and emergency support service for when you need a fast response to technical emergencies.

Key Features

From rapid response for all your large and small business IT issues to ongoing maintenance packages, the Minerva team add a personal touch to keep your business going any time, any day:

Tailored IT support packages
Flexible pricing to suit your needs and budget
Specialist IT support team – to keep you focused on business
Speak directly to one of our IT support team, not a machine!
Microsoft certified engineers – industry experts in IT support
Efficient and reliable
On-site maintenance and disaster recovery services

Reliable, flexible and accessible Managed IT Service Solutions

By taking away the stress of looking after your IT systems and technology issues, Minerva allows you to focus on doing what you do best, ensuring business continuity and efficiency.

Our managed IT services and IT support team, with its base in Potters Bar, Hertfordshire, comprises a unique blend of experts with specialist product knowledge gained through extensive experience and training, and they are ready to help you to take advantage of a wide range of IT support solutions tailored to your business needs.

Managed IT Services for Small Business and Large Business

Proactive and reactive IT support, IT management, IT maintenance, cyber security and monitoring.

We will help you plan an IT strategy to cover everything from choosing the right technology for your business, to working within your budgets, implementing new solutions and supporting end users. Many businesses choose a managed IT provider as it reduces the hassle of overseeing IT and draws on the strengths of our team, who have a wealth of knowledge and experience.

Audit and report
IT strategy planning and budget management
Proactive maintenance
Implement and update
Day to day support
Regular reviews
3^rd party software and solution management
Cyber Security reviews, advice and solutions

Why Choose Minerva?

Through remote monitoring and fast and efficient reactive response, Minerva resolves 99% of issues remotely, meaning less hassle and quicker turnaround times, so you can get on with running your business.
Minerva’s reliable and trusted IT services reduce costs and help business increase productivity. Minerva offers a free consultation to help you understand how you can start making significant IT savings and improvements.
To find out more and arrange a free consultation, get in touch with a member of our team by calling 01707 607 100.

What people are saying about Minerva’s IT Support

“Our experience in moving over to Minerva has been excellent, Network issues are dealt with on the same day if possible and communication is great.”

“As a charity that relies on IT systems, having a good IT provider is essential, similar to a taxi driver needing a good and reliable mechanic.”

“I can honestly say we have not had a single negative comment from any of our staff for the whole two years. We would recommend Minerva to any organisation that needs a competent, organised and reliable I.T. support provider.”

Network Support Free Trial

Improve your business efficiency and reduce your IT costs – and get your first month FREE*.

A reliable technical support team is imperative to the successful running of any business, large or small, and having a network support package in place means we can spot issues – and potential issues – and resolve them before you even know about them.

Thanks to our decades of experience providing expert support and exceptional customer services, our team has grown to be able to handle any IT support cases as well as technical emergencies that your business may face.

Get started today by booking a free consultation – call 01707 607 100.

*Minimum 12 month agreement required for free one-month trial*

Other Services

We’re ready to offer a full suite of solutions for your business to thrive. Check out the other IT services that we offer.

Business Software

Tell us what you want to achieve and we’ll show you how the latest business software solutions and tailored add-ons can give you a competitive edge and ensure that your IT isn’t a cost to the business – it’s an investment with a positive ROI.

IT Cloud Services

With more and more distributed working, your teams as likely to be at home or on the move as they are in the office, having a cloud-based system that anyone can access anytime – quickly and securely – is increasingly important. Let us show you how to make the most of the opportunities the cloud brings.

Network and Security

The inexorable rise in hackers, scammers and other malicious attackers means you cannot afford to be without a clear strategy for protecting your network, your data, your business. With our help, you’ll sleep more soundly, knowing that you’re information is safe, and business continuity is assured.

Software Development Solutions

Making your business more efficient and effective is the key to gaining market share, and together, we can develop creative ways to streamline your systems and take your business to a whole new level, with faster, smarter processes tailored to your specific goals. If you are keen to embrace the benefits realised through digital transformation, we are here to help you on that journey.

Business Telecoms Services

The performance of your organisation relies on clear, reliable communications, often across different locations, regions, even countries. So cost-effective fixed-line Internet solutions, hosted telephony (VoIP) and mobile phone networks, supported by friendly, accredited engineers are an absolute must.

Frequently Asked Questions (FAQs)

What is “managed IT services”?

A full package where Minerva takes care of your IT infrastructure, updates, security, and helps prevent issues.

Do I still need in-house IT staff?

Not necessarily — Minerva can supplement or fully replace in-house support depending on your needs.

What kind of issues are covered?

Day-to-day help, emergency fixes, software/hardware setup, and proactive maintenance.

Are services 24/7?

There is flexible support; some emergency or critical services are available outside normal hours.

How is cost structured?

Packages, time-banks or discrete project fees are offered, depending on what you need and budget.