Changing a telephone system can be a time-consuming, disruptive and intrusive process. At Minerva, we understand the impact this can have on your business and plan ahead accordingly, working alongside you to put together a strategy before steaming in with new equipment. We project manage the whole process and have a clear plan of events, communication strategies, training and installation times.
- Our aim is to make the installation of a new system as unobtrusive as possible. In any event there is usually always going to be some degree of disruption, but we start by accepting that to be the case and then working to minimise it, meaning that you will always be fully aware of exactly what is going to happen and when, and be able to plan ahead accordingly yourself.
- We can provide maintenance services for all Avaya systems in-house as well as many other systems via our large network of highly skilled support engineers. Some of the systems we can support include: Panasonic, Cisco, Samsung, Siemens, NEC, Toshiba, Mitel, Nortel, Ericsson, Intertel, Alcatel, LG.
- Whatever make of telephone system you currently use, we can arrange for fast and efficient relocation of systems and lines internally, or into new premises. We aim to minimise down-time and take some of the stress out of moving for you. We even have the capability to keep some form of system working for you when yours is in transit or if there is an issue with your lines that precludes their use if necessary. Either way, you know you are in good hands and we will do our best to minimise any disruption to your services.
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From IT emergencies to niggling issues to fully customised software solutions, the Minerva team is ready to help your IT run smoothly, leaving you more time to run your business.