It has come to our attention, that some customers are experiencing an error when creating or printing reports in payroll.
We have been advised that this is most likely due to recent Windows updates that may have been applied to PCs over the last few days:
Windows 7 / Server 2008: KB4480970 & KB4480960
Windows 8.1 / Server 2012 R2: KB4480963 & KB4480964
Windows 10 / Server 2016 / Server 2019: KB4480116 & KB4480966
You will need to remove this update if your PC is affected.
Removal of this update can be done via the Control Panel – Programs and Features – View installed updates.
Removal of this update should allow normal use of payroll. You will need to restart your PC after removing the update.
If you need any help with this, please contact our support team on 01707 607100.
About Author:
Minerva IT: Pioneering the Future of Technology
Founded in 1983 by John Chadwick, Minerva IT has grown from a small tech startup into a leading provider of innovative IT solutions, serving a diverse range of clients across multiple industries. Our mission is to empower businesses with cutting-edge technology, enabling them to achieve their strategic objectives and thrive in the digital age.
At Minerva IT, we specialise in a comprehensive suite of services, including cloud solutions, cybersecurity, data management, and IT consulting. Our expertise in cloud online backup means that we are able to make our clients’ data as secure, accessible and protected against threats and data loss as possible. We understand that in today's fast-paced business environment, reliable and efficient IT infrastructure is crucial for success.
Our team of highly skilled professionals is dedicated to delivering tailored solutions that meet the unique needs of each client. We pride ourselves on our customer-centric approach, working closely with our clients to understand their challenges and provide personalised support. This commitment to excellence has earned us a reputation for reliability, innovation, and exceptional service.
Innovation is at the heart of everything we do at Minerva IT. We continuously invest in the latest technologies and training to ensure our team is equipped to handle the ever-evolving IT landscape. Our proactive approach to problem-solving and our ability to anticipate future trends allow us to stay ahead of the curve and deliver solutions that drive long-term success.
Over the years, Minerva IT has forged strong partnerships with industry leaders and technology providers, enhancing our ability to offer the best solutions and support to our clients. Our dedication to quality and integrity has made us a trusted partner for businesses looking to harness the power of technology to achieve their goals.
Minerva IT – empowering your business with innovative IT solutions for a brighter future.
