support & rescue

Support & Rescue

A reliable technical support team is imperative to the successful running of any business large or small. With decades of experience, our support team has grown to not just cover support but become a fully-fledged emergency service for technical emergencies.

Minerva Rescue often involves in-depth analysis and the repair or replacement of malfunctioning (or misbehaving) software.

Minerva has been providing Pegasus and network infrastructure support for over 20 years, so whether just Opera II, Opera 3, or in need of complete IT support, we are instantly able to help.

“Minerva's support team has a combined total of more than 100 years of experience - this translates to an unbeatable level of support for our customers.”

Rapid Response IT Support

We offer a comprehensive range of IT Support Solutions to cover all hardware and software issues. Our team of dedicated engineers will work either remotely or onsite to resolve your issues – FAST!

A team of highly accredited, Microsoft Certified engineers are on hand to support your network and get you back up and running as quickly as possible, when things go wrong.

The Personal Touch

End-users are human and therefore your IT support should be too! Minerva are proud to offer comprehensive IT Support and Rescue with a personal touch. No automated messaging services, no call centres! As a Minerva customer you have direct access to our qualified consultants who are ready to help you with your business software, application development and network issues there and then. You will deal with named support staff who know both you and your systems.

Non-Critical Issues Covered

You do not need to have a problem to speak to us. Minerva Support also covers non-critical issues and advice. Sometimes you simply need to have someone available to bounce ideas off or confirm you are moving in the right direction – at Minerva we pride ourselves on delivering exceptional customer service and are always available to discuss your existing and ongoing requirements.

Key Features

  • Tailored support packages
  • Flexible pricing to suit needs and budgets
  • Dedicated rescue team - ready for anything: You name it, we’ve seen it!
  • Speak directly to one of our team, not a machine!
  • Microsoft Certified Engineers
  • Quick, reliable service
  • On-site maintenance and disaster recovery services
Have a problem? Talk to us